Support

Need help with D-1 Meetings? Email us at hello@d-1.one and we will get you sorted.

What to include

To help us resolve your issue quickly, please include:

• the email address of your D-1 account;
• a link to the meeting poll involved, if any;
• what you expected to happen and what happened instead;
• a screenshot, if the problem is visible on screen.

Response times

We aim to respond as soon as we can. Support is provided in English.

What we can help with

• connecting or reconnecting your Google account;
• creating polls, proposing times, and inviting participants;
• voting and invitation problems for your invitees;
• account, plan, and billing questions.

A common fix: if scheduling actions fail, reconnect your Google account from your Meetings settings; if invitees did not receive an invitation, ask them to check their spam folder.

Privacy and data requests

You can disconnect Google at any time from your Meetings settings, which revokes our access. To request access to, correction of, or deletion of your data, email hello@d-1.one. For details on what we collect and how long we keep it, see our Privacy Policy.

Reporting a security issue

If you believe you have found a security vulnerability, please email hello@d-1.one and avoid sharing the details publicly until we have had a chance to respond.